North Dakota Bankers
Extraordinary Leadership for North Dakota Banks

Retail Services Officer - Bismarck/Mandan

Are you a disciplined leader driven to know your customers and meet their needs? Do your get-‘er-done attitude, high ethical standards, and community involvement inspire others? If so, you may be an excellent fit at Starion Bank!
 
We are seeking a Retail Services Officer in Bismarck/Mandan!
 
In this role, you will:
  • Assist in design and implementation of customer journey maps & profiles, sales promotions, product design and development
  • Assist in the development of materials and resources for weekly organizational meetings
  • Serve as subject knowledge expert in retail and business deposits and retail lending to include branch and cash security, teller operations, BSA and monitoring compliance and quality control risks
  • Monitor, track, analyze and communicate areas of improvement to leaders
  • Collect, track, and analyze customer feedback and suggest improvements
  • Maintain and develop knowledge base to support team
  • Travel to all branches based on projects and business need
You should be:
 
Self-Motivated—have an internal drive to achieve, coach, develop, and keep moving forward
 
Self-aware—highly intentional about your decision-making processes, and skilled in communicating them to diverse colleagues and customers
 
Analytical – having ability to research, interpret, analyze and report on data
 
You should have:
  • A bachelor’s degree in business or a related degree
  • Five to eight years of branch manager or related experience
  • Proficiency with Microsoft Office and Fiserv products
  • Excellent verbal and written skills
  • Collaboration and project management/organizational skills
  • Ability to be on site daily
Starion Bank is a growing community bank known for providing local leadership, personalized service and community loyalty. We foster a culture where you can grow both professionally and personally, and we treat employees as our most important organizational asset.
 
We offer a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.
Join our team and work at a bank recognized as “Best of the Best” by Independent Bankers magazine and “50 Best Places to Work” by Prairie Business magazine! Apply online at www.starionbank.com/careers.
 
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
 

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