North Dakota Bankers
Extraordinary Leadership for North Dakota Banks

Retail Services Officer - Bismarck/Mandan

Are you a disciplined leader driven to know your customers and meet their needs? Do your get-‘er-done attitude, high ethical standards, and community involvement inspire others? If so, you may be an excellent fit at Starion Bank!
We are seeking a Retail Services Officer in Bismarck/Mandan!
In this role, you will:
  • Assist in design and implementation of customer journey maps & profiles, sales promotions, product design and development
  • Assist in the development of materials and resources for weekly organizational meetings
  • Serve as subject knowledge expert in retail and business deposits and retail lending to include branch and cash security, teller operations, BSA and monitoring compliance and quality control risks
  • Monitor, track, analyze and communicate areas of improvement to leaders
  • Collect, track, and analyze customer feedback and suggest improvements
  • Maintain and develop knowledge base to support team
  • Travel to all branches based on projects and business need
You should be:
Self-Motivated—have an internal drive to achieve, coach, develop, and keep moving forward
Self-aware—highly intentional about your decision-making processes, and skilled in communicating them to diverse colleagues and customers
Analytical – having ability to research, interpret, analyze and report on data
You should have:
  • A bachelor’s degree in business or a related degree
  • Five to eight years of branch manager or related experience
  • Proficiency with Microsoft Office and Fiserv products
  • Excellent verbal and written skills
  • Collaboration and project management/organizational skills
  • Ability to be on site daily
Starion Bank is a growing community bank known for providing local leadership, personalized service and community loyalty. We foster a culture where you can grow both professionally and personally, and we treat employees as our most important organizational asset.
We offer a competitive salary and a full comprehensive benefit package including health, life, dental, vision, health savings account, 401K, profit sharing, paid vacation and holidays.
Join our team and work at a bank recognized as “Best of the Best” by Independent Bankers magazine and “50 Best Places to Work” by Prairie Business magazine! Apply online at
Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

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