Customer Experience Project Manager

Are you a customer-focused, detail oriented, disciplined, and ethical individual with a passion for inspiring others? If so, we want you on our team at Starion Bank!

Why Starion Bank?
As a growing community bank, we pride ourselves on local leadership, personalized service, and deep community loyalty. We're not just a bank; we're a place where you can thrive both professionally and personally.

Key Responsibilities:

Manage projects related to customer-facing technology. Define project scope, objectives, requirements and deliverables that support customer expectations and business goals in collaboration with senior management and stakeholders
Create & Monitor project plans, coordinate efforts of team members and third-party business partners. Manage and implement project changes/interventions to achieve completion
Oversee all aspects of projects to include due diligence, initiation, planning, execution and closing stages
Ensure compliance with all FDICIA key controls, banking regulations, policies, procedures, guidelines and defined standards

Qualifications:

Minimum of three years’ experience in banking, customer experience, and digital and marketing experience along with solid leadership skills are required.
Working knowledge of mobile and online baking platforms
Ability to speak technology terminology and operations
Must be willing and able to travel

What We Offer:

Competitive Salary: Your hard work deserves great pay!
Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
Retirement Planning: 401K and profit-sharing options.
Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
Work-Life Balance: Paid vacation and holidays.

Recognized Excellence:
Join a team recognized as the “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine! a Difference?

If you’re ready to take the next step in your career and be part of a community-focused bank, apply today at www.starionbank.com! Starion Bank- Taking You Further.

Apply now and become a vital part of our team!

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.