Freddie Mac Issues Guidelines for AI Use by Mortgage Companies

Posted: Dec 10 2025

Freddie Mac has updated its guidelines for mortgage companies to establish a framework for the responsible use and deployment of artificial intelligence technologies and machine learning systems.

According to a recent bulletin, Freddie Mac updated its servicer guide to account for AI and ML use. The updated sections include enhanced requirements and best practices to ensure transparency, accountability and ethical stewardship within AI and ML initiatives.

“The governance framework outlined in these sections will support organizations in aligning with regulatory standards, mitigating risks and fostering trust in AI-driven solutions,” Freddie Mac said.

The changes will go into effect on March 3, 2026.

To learn more, visit: https://guide.freddiemac.com/app/guide/bulletin/2025-16#artificial