Social Security Asks Banks to Encourage Clients to Open Online Accounts

Posted: Apr 30 2026

The Social Security Administration has released a new resource to help banks inform their customers about online “my Social Security” accounts.

The online portal was created more than a decade ago to provide self-service options to recipients. The accounts allow individuals to review their earnings history and report missing or incorrect earnings to Social Security, and access spousal and survivor benefit estimates, according to the SSA. Account creation also supports fraud prevention and identity protection.

The new resource urges financial institutions to encourage customers to create accounts, to include account reminders in client interactions, and to share Social Security materials with customers and advisors.

To learn more, visit: https://www.ssa.gov/thirdparty/assets/materials/enhancing-financial-wellness.pdf